At U.S. Shipping, we define quality in terms of safety, environmental stewardship, reliability, cargo integrity, vessel integrity, customer service, innovation, and social responsibility. We are committed to delivering excellence in these fundamental areas and throughout every aspect of our operations.
Our customers play an integral role in setting the standards by which we measure the quality of our services. We take great pride in meeting the rigorous requirements of our customers’ vetting programs and encourage feedback from them as well as from our employees, our business partners, and the communities in which we operate.
U.S. Shipping is certified to ISO 9001:2008. We not only meet the rigorous standards set by the International Standards Organization (ISO) for ensuring consistent quality and achieving continuous improvement, we exceed them and expand their criteria with multiple layers of oversight, ongoing investment in training and quality control systems, and a pervasive quality culture.
Operating within highly integrated quality, safety, and environmental management systems, we provide maximum quality assurance without ever sacrificing safety or protection of the environment.