Q 1. Are the vessels providing timely position reports and accurate port information in accordance with your needs?
Q 2. Is billing being done on a timely basis?
Q 3. Is vessel documentation being prepared in accordance with your needs?
Q 4. Is vessel and company staff responsive to resolving issues and complaints?
Q 5. Vessel and company Environmental, Health and Safety practices meet with customer's expectations?
Q 6. Overall, how do you rate the quality of our service?
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